技術上的後援：幫助本身，以及提供它的人
兩個意思站在同一件事的兩端，所以放在一起看最清楚：你收到什麼，和誰把它送出來。
noun · B2
Help, advice or information that you are given so that a computer program, machine or system keeps working, gets better, or is used the right way.
技術支援
核心畫面
Picture the moment a machine stops doing what you need. Somewhere behind it there is someone whose job is to get it going again, and to show you how to use it properly once it does. The word can point at either end of that moment: at the help that travels to you down the phone line, or at the people the line goes to. Same words, same job - one is what you receive, the other is who sends it.
可以想成機器突然不聽話的那一刻。在它後面某個地方，有人的工作就是把它弄回來，順便教你怎麼用才對。這個詞可以指那一刻的…更多收起
可以想成機器突然不聽話的那一刻。在它後面某個地方，有人的工作就是把它弄回來，順便教你怎麼用才對。這個詞可以指那一刻的任一端：指順著電話線送到你這裡的那份幫助，或是指電話線另一頭的那群人。同樣兩個字，同一件事——一個是你收到的東西，一個是把它送出來的人。One branch