When a company outsources a job, it does not give that work to its own staff. It pays people outside — another company, freelancers, sometimes workers in another country — to do it. Factories outsource cleaning, phone companies outsource call centres, software firms outsource testing. In business talk it is a cool, neutral verb. In talk about jobs, it can sound cold, because the work often leaves local people. The source is not a book source; it is the place the labour is coming from.

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